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How are Simple HealthKit’s laboratory tests analyzed?
After collecting your sample, the specimen is sent to Simple HealthKit laboratory where it is tested. This evaluation may indicate the presence or absence of a condition being evaluated.
If I test positive for COVID-19, what should I do?
Most people with COVID-19 have mild illnesses and can recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas and do not go to places where you are unable to wear a mask. Follow the CDC ...
How are my results kept private?
Simple HealthKit understands the need for patient privacy. Simple HealthKit employees are trained in HIPAA compliance and the ordering, processing, registration, and results portals are secure, aligning to the latest level of security standards.
What factors may affect my laboratory test results?
Several factors, such as insufficient or inadequate sample collection or severe mishandling of the test kit (tube breakage or leakage), may affect results. Following the included kit instructions should prevent most use errors that may impact ...
How do I use HSA/FSA benefits to pay for my testing kit?
Your Simple HealthKit purchase can be submitted for reimbursement through HSA/FSA benefits. Please be sure to check with your specific HSA/FSA benefits coordinator for clarification on the specific requirements for reimbursement including usage, ...
Where can I find my site code?
Your testing administrator will have all of the site codes for your organization and will let you know which one to use depending on which population you are in. You may also reach out to us at help@simplehealthkit.com and we can provide you with the ...
What do I do if my test result is inconclusive or invalid?
Please submit another sample as soon as possible. Please go to your campus or office testing location or reach out to help@simplehealthkit.com and we will send you another collection kit.
Where is my sample tested?
Sample analysis is performed in the Simple HealthKit laboratory. Simple HealthKit laboratory is responsible for testing all laboratory specimens received that have been collected using the SHK test kits. Simple HealthKit Laboratory is located in ...
If I test positive for an STI, what should I do?
Please contact your primary care provider or local clinics for possible treatments for you and your partner. Please do not delay treatment to avoid worsening infection. Please also maintain safe sex practices until you are completely cured.
How can I track the status of my testing kit?
You can track the status of your collection kit in your patient portal. Log into your account at app.simplehealthkit.com.