What factors may affect my laboratory test results?
Several factors, such as insufficient or inadequate sample collection or severe mishandling of the test kit (tube breakage or leakage), may affect results. Following the included kit instructions should prevent most use errors that may impact results.
For test results that are indeterminate or invalid, a repeat test may be advised. If you are experiencing difficulty collecting the sample, please contact our customer support line for assistance at help@simplehealpkit.com.
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How long does it take to get my test results?
Typically your test result should be processed and ready for you to view as soon as 24 hours after arriving and being accepted at our laboratory. Please note that due to holidays or other factors, some test results may take slightly longer than this. ...
How do I get my test results?
You can always access your test results directly by logging into our secure online portal at https://app.simplehealthkit.com/ after you create an account and register your kit (please note if you received your test from your healthplan it’s not ...
What do the results of a kidney function test mean?
The results of a kidney function test will show how well your kidneys are filtering waste and excess fluid from your blood. Abnormal results may indicate kidney disease or other health problems.
How long can I access my test results on the platform?
You may access your test on the platform for at least 1 year following the delivery of your results. If you are unable to access your tests on the platform, contact Simple HealthKit customer service (https://www.simplehealthkit.com/contact/) to ...
Will I receive aftercare if I have abnormal or positive test results?
One of Simple HealthKit’s medical professionals will call you directly if you have an abnormal result to ensure that you have received the test result and provide guidance on next steps. Telehealth support may be available based on the type of test. ...