How long does it take to receive my test kit?
Delivery times may vary; on average one to three days if purchasing from one of our retail partners or our own online store. Our tests are also carried at many retail stores in which case you likely can get them the same day. If you're receiving a kit from Simple HealthKit that was requested by your Healthcare Provider, the amount of time it takes you to receive your kit may vary.
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How long does it take to receive my test kit?
If you purchase directly from our online store typically kits will arrive in one to three days. If you purchased a kit from one of our retail partners or are receiving one of our kits from your Healthcare provider, delivery times may vary.
Do I have to take the test right away?
All test kits have ambient temperature range limitations and an expiration date attached to the testing kit. This means that you need to keep your test kit within the temperature range listed and complete the sample collection and processing at our ...
How long does it take to get my test results?
Typically your test result should be processed and ready for you to view as soon as 24 hours after arriving and being accepted at our laboratory. Please note that due to holidays or other factors, some test results may take slightly longer than this. ...
Do I have to take the test right away?
A: All test kits will have an expiration date attached to the testing kit. Typically it is best practice to complete the collection of your sample and ship it back to the lab shortly after you receive your kit. Please refer to the expiration date on ...
When can I expect to receive my test kit after I learn that I’ve been enrolled in a testing program by my health plan provider?
Typically you should receive your testing kit roughly 1 week after you receive the first communication from Simple HealthKit that your test kit is on its way. This is usually communicated with a postcard that arrives in the mail before your kit ...