Do I have to take the test right away?
A: All test kits will have an expiration date attached to the testing kit. Typically it is best practice to complete the collection of your sample and ship it back to the lab shortly after you receive your kit. Please refer to the expiration date on the kit for the last possible date the kit can safely be used. Please take into account any lead-time required to receive and process your sample into this expiration date. If you have any questions please reach out to customer support and they can provide answers to any outstanding questions you may have.
Related Articles
Do I have to take the test right away?
All test kits have ambient temperature range limitations and an expiration date attached to the testing kit. This means that you need to keep your test kit within the temperature range listed and complete the sample collection and processing at our ...
How long does it take to get my test results?
Typically your test result should be processed and ready for you to view as soon as 24 hours after arriving and being accepted at our laboratory. Please note that due to holidays or other factors, some test results may take slightly longer than this. ...
What is your return & replacement policy for test kits?
If you purchased a kit from one of our retail partners please refer to their return policy. If you received or purchased a test kit directly from Simple HealthKit: Replacements We have a 30-day replacement policy, which means you have 30 days after ...
How long does it take to get results from a Qualitative BHCG test?
Your test results will be available within 24-48 hours after the sample is received by our lab.
Should I get an additional test?
If you have a positive or abnormal test result you will receive a notification call explaining your test result and next steps you should take. In certain cases, a medical consultation will be scheduled with our provider network and as part of this ...