How quickly will I get my result from my COVID-19 testing kit?

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• What is included in the COVID-19 testing kit?

  The COVID-19 testing kit includes: Sterile nasal swab Biohazard bag Collection tube Instruction sheet

• What type of COVID-19 testing does Simple HealthKit provide?

  The Simple HealthKit COVID-19 test is a RT-PCR test, providing test takers with a simple way to get a highly accurate test result within 24 hours of your sample reaching the lab.

• What if my kit is missing something?

  If you believe your kit is missing something please reach out to customer support and provide more information. Customer support will be able to help you review what should be included in your kit and if there is an issue; help you resolve it ...

• What if my kit is damaged or an item within the kit is damaged?

  Please reach out to customer support and provide more information. Customer support is here to help you and others like you; so any information you can provide about the condition of your kit, where it was purchased, etc will help us maintain our ...

• I recently moved; will I still get my test results if I elected to receive notifications by mail?

  A: We run all direct mailings through the National Change of Address (COA) to check if someone has moved recently. If a forwarding address is found in the COA as per our policy we will mail to the new forwarding address. If you have also elected for ...