What is Simple HealthKit’s policy on replacement kits?
If you believe you need a replacement kit please contact customer support (help@simplehealthkit.com) and they will help determine if we are able to offer you a replacement kit or if you will need to buy an additional kit.
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What is your return & replacement policy for test kits?
If you purchased a kit from one of our retail partners please refer to their return policy. If you received or purchased a test kit directly from Simple HealthKit: Replacements We have a 30-day replacement policy, which means you have 30 days after ...
Where is the Simple HealthKit lab located?
Simple HealthKit laboratory is responsible for testing all laboratory specimens received that have been collected using the SHK test kits. Simple HealthKit Laboratory is located in Fremont, CA. For more information, please email ...
How do Simple HealthKit at-home tests work?
Simple HealthKit at-home tests include at-home collection kits that need to be mailed to our laboratory. There are various ways on how you could get one of our test kits: purchasing a test from one of our retail partners or our online store; or you ...
How do Simple HealthKit at-home tests work?
Simple HealthKit at-home tests include at-home collection kits that need to be mailed to our laboratory. There are various ways on how you could get one of our test kits: purchasing a test from one of our retail partners or our online store; or you ...
How are Simple HealthKit’s laboratory tests analyzed?
After collecting your sample, the specimen is sent to Simple HealthKit laboratory where it is tested. This evaluation may indicate the presence or absence of a condition being evaluated.