What if I have an abnormal or positive result and Simple HealthKit or my healthcare provider are unable to reach me on my phone?
Three attempts will be made to connect with you over the phone to discuss your results and guide you on what you should do next. If we are unsuccessful after three phone call attempts, your results will be released in the secure portal for you to access. Additionally, you will receive a text/sms and email alert when your results are available for viewing.
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What should I do if I get an abnormal or positive test result?
Simple HealthKit or your Healthcare Provider will call you if your test result is abnormal or positive and provide you guidance on next steps. Depending on the test and state you are in; telehealth support may be available to you in order to review ...
Will I receive aftercare if I have abnormal or positive test results?
One of Simple HealthKit’s medical professionals will call you directly if you have an abnormal result to ensure that you have received the test result and provide guidance on next steps. Telehealth support may be available based on the type of test. ...
How do Simple HealthKit at-home tests work?
Simple HealthKit at-home tests include at-home collection kits that need to be mailed to our laboratory. There are various ways on how you could get one of our test kits: purchasing a test from one of our retail partners or our online store; or you ...
How do Simple HealthKit at-home tests work?
Simple HealthKit at-home tests include at-home collection kits that need to be mailed to our laboratory. There are various ways on how you could get one of our test kits: purchasing a test from one of our retail partners or our online store; or you ...
What should I do if I get a positive result on a Qualitative BHCG test?
If you get a positive result on a Qualitative BHCG test, it is important to follow up with your healthcare provider for confirmation and to discuss your options.