Is it difficult to collect my sample at home?
Our test kits are designed for easy sample collection which makes collecting your sample easy. We provide detailed instructions as well as collection instruction videos on our secure portal at https://app.simplehealthkit.com/ which will be displayed after you register your kit.
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How do Simple HealthKit at-home tests work?
Simple HealthKit at-home tests include at-home collection kits that need to be mailed to our laboratory. There are various ways on how you could get one of our test kits: purchasing a test from one of our retail partners or our online store; or you ...
How do Simple HealthKit at-home tests work?
Simple HealthKit at-home tests include at-home collection kits that need to be mailed to our laboratory. There are various ways on how you could get one of our test kits: purchasing a test from one of our retail partners or our online store; or you ...
How do I collect a urine sample for the Sexual Wellness Test?
Before You Collect Before you begin, be sure to read through the instruction pages and make note of the following: Plan to collect your sample on the same day you are able to ship it out. Do NOT collect and ship your sample on Friday, Saturday, or ...
How do I collect a nasal swab sample for the COVID-19 Test?
The COVID-19 sample collection must be done in the presence of a trained observer. Before You Collect: Before you begin, be sure to read through the instruction pages and make note of the following: Your sample must be dropped off with a testing ...
What if I collect my sample incorrectly or it is otherwise not usable?
Please contact customer support. You can find our email and phone number on the test kit packaging (typically on the backside) or directly from our website here https://www.simplehealthkit.com/contact/. We will collect a little more information from ...