Are your test kits FSA/HSA eligible?
In most cases our test kits are FSA/HSA eligible. Please look for the FSA/HSA logo on our product listing pages on our retail partner websites and select this option during checkout.
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How do I use HSA/FSA benefits to pay for my testing kit?
Your Simple HealthKit purchase can be submitted for reimbursement through HSA/FSA benefits. Please be sure to check with your specific HSA/FSA benefits coordinator for clarification on the specific requirements for reimbursement including usage, ...
What is your return & replacement policy for test kits?
If you purchased a kit from one of our retail partners please refer to their return policy. If you received or purchased a test kit directly from Simple HealthKit: Replacements We have a 30-day replacement policy, which means you have 30 days after ...
Do I have to take the test right away?
All test kits have ambient temperature range limitations and an expiration date attached to the testing kit. This means that you need to keep your test kit within the temperature range listed and complete the sample collection and processing at our ...
Do I have to take the test right away?
A: All test kits will have an expiration date attached to the testing kit. Typically it is best practice to complete the collection of your sample and ship it back to the lab shortly after you receive your kit. Please refer to the expiration date on ...
How do I get my test results?
You can always access your test results directly by logging into our secure online portal at https://app.simplehealthkit.com/ after you create an account and register your kit (please note if you received your test from your healthplan it’s not ...