Registering your kit is necessary for us to provide you with your test results. Your test results will be published on our platform and it’s how we know your email and other contact information in order to notify you when your test results are ready.
If the information on your sample doesn’t match the information on your registered account; customer support at Simple HealthKit will reach out to you in order to confirm some details with you before we can proceed with processing your sample.
You should register your kit as soon as you take your sample so that when you register your kit the time and date you input during the registration process and the time and date you write directly on the sample match. You can still complete kit ...
Try and carefully follow the instructions included with your kit and on our website at https://app.simplehealthkit.com/ to complete your kit registration. If you need help, rest assured there are customer support phone numbers and email addresses ...
Your kit should have instructions included on how to register your kit but you can also go to https://app.simplehealthkit.com/ create an account if you don’t have one already or input your email address and password. Once logged in you should see a ...