Aftercare
Should I get an additional test?
If you have a positive or abnormal test result you will receive a notification call explaining your test result and next steps you should take. In certain cases, a medical consultation will be scheduled with our provider network and as part of this ...
How does Telehealth work; can anyone use it?
Simple HealthKit provides enhanced aftercare support only for abnormal or positive test results; which includes a consultation with a licensed medical professional. After collecting some additional information from our intake questionnaire along with ...
Will I receive aftercare if I have abnormal or positive test results?
One of Simple HealthKit’s medical professionals will call you directly if you have an abnormal result to ensure that you have received the test result and provide guidance on next steps. Telehealth support may be available based on the type of test. ...
Do you offer Telehealth; does it cost me anything to use?
Simple HealthKit provides telehealth for certain abnormal or positive test results; which includes a consultation with a licensed medical professional. This service and care are included at no additional cost. For other conditions where telehealth ...
What if I have questions about my treatment options?
If you have any questions after your consultation or receiving your treatment you can always reach out to customer support (help@simplehealthkit.com) at Simple HealthKit who can help as well as our online portal which has many helpful links and ...
How long does it take for a prescription to be written?
During the telehealth visit, if the medical professional determines a prescription is the right course of treatment for you; the prescription is written and available shortly after the consultation is complete; typically within an hour or sooner.
How long will my telehealth visit be?
Depending on your particular test & result, telehealth visits can range from 10 minutes to 15 minutes.