Can I get help if English is not my primary language?
Yes, most of our test kits have both English and Spanish printed instructions included in the kit along with illustrations which show how to collect your sample and mail it back to our laboratory. If you need additional assistance please reach out to customer support at help@simplehealthkit.com
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Can I get too much Vitamin D?
Yes, it is possible to get too much Vitamin D, which can lead to a condition called Vitamin D toxicity. This is more likely to occur with high-dose supplements, but can also occur with excessive sun exposure or consumption of foods high in Vitamin D. ...
Should I get an additional test?
If you have a positive or abnormal test result you will receive a notification call explaining your test result and next steps you should take. In certain cases, a medical consultation will be scheduled with our provider network and as part of this ...
How long does it take to get my test results?
Typically your test result should be processed and ready for you to view as soon as 24 hours after arriving and being accepted at our laboratory. Please note that due to holidays or other factors, some test results may take slightly longer than this. ...
What should I do if I get a positive result on a Qualitative BHCG test?
If you get a positive result on a Qualitative BHCG test, it is important to follow up with your healthcare provider for confirmation and to discuss your options.
What should I do if I get an abnormal or positive test result?
Simple HealthKit or your Healthcare Provider will call you if your test result is abnormal or positive and provide you guidance on next steps. Depending on the test and state you are in; telehealth support may be available to you in order to review ...